Help Centre

Frequently Asked Questions

Everything you need to know about compostable PPE, biodigesters, and sustainable healthcare solutions.

Compostable PPE

Frequently asked questions about compostable personal protective equipment

All our compostable PPE products are certified to EN13432, the European standard for industrial compostability. This means they will break down within 90 days in industrial composting conditions, leaving no harmful residues. Some products also carry AS4736 (Australian) and OK Compost Industrial certifications.

Biodigesters

Common questions about on-site biodigestion systems

Biodigester pricing varies based on capacity and features. The Harp CX series starts from approximately €15,000 for smaller units. Most healthcare facilities see ROI within 2-3 years through reduced waste disposal costs. Contact us for a detailed quote based on your waste volumes.

Ordering & Delivery

Questions about purchasing, delivery, and returns

For B2B products (aprons, hairnets), minimum orders are typically 500-1,000 units depending on the product. For consumer shoe covers, there's no minimum—you can order single packs of 100 online. Bulk discounts apply for larger orders.

Sustainability & Certifications

Questions about environmental impact and certifications

EN13432 is the European standard for packaging recoverable through composting and biodegradation. Products certified to EN13432 must: break down within 12 weeks, disintegrate within 90 days, leave no toxic residues, and not negatively impact compost quality. It's the gold standard for compostability.

Still have questions?

Our team is happy to help. Get in touch and we'll respond within 24 hours.

Frequently Asked Questions | HaPPE Earth | HaPPE Earth